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Welcome to SilkandVelvet Online Luxury Clothing Store . We are committed to providing you with an exceptional shopping experience and offering exquisite luxury clothing. Our Store Policy outlines important terms and guidelines related to various aspects of shopping on our website. By shopping with us, you agree to the following policy:

Product Discriptions

We make every effort to accurately represent our products, including their descriptions, images, and specifications. However, slight variations in color, texture, and appearance may occur due to individual device settings or the nature of the materials.

Pricing and Payments

All prices are listed in USD and are inclusive of applicable taxes. Shipping charges, if any, will be added during the checkout process

We accept various payment methods, including credit/debit cards and other online payment options. Payment details are securely processed through trusted payment gateways.
 

Order Confirmation

Upon successful payment, you will receive an order confirmation email containing details of your purchase. Please review this email and contact our customer support if you notice any discrepancies.

Order Processing

Orders are typically processed within 2-3 business days from the date of purchase. We make every effort to ensure timely processing, but please allow for additional time during peak seasons or promotional periods.

Shipping and Delivery

Our Shipping and Return Policy outlines our shipping methods, rates, and delivery expectations. Please refer to that policy for detailed information on shipping and delivery.

Returns and Refunds

Our Return Policy explains the terms and conditions related to returns, refunds, and exchanges. Please refer to that policy for detailed information on returning products.

Customer Support

Our customer support team is available to assist you with inquiries, issues, or concerns. You can reach us through our email info@silkandvelvet.com or chat with our support team during our business hours.

Intellectual Property

All content, images, logos, and branding on our website are protected by intellectual property rights and copyrights. Unauthorized use or reproduction of our materials is strictly prohibited.

Privacy and Data Security

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By shopping with us, you agree to the terms outlined in our Privacy Policy.

Changes to this Policy

We reserve the right to update or modify this Store Policy at any time. The latest version will be posted on our website, and the effective date will be adjusted accordingly.

We reserve the right to update or modify this Store Policy at any time. The latest version will be posted on our website, and the effective date will be Please read and understand this policy thoroughly before making a purchase. By shopping on our website, you acknowledge and agree to adhere to the terms and conditions outlined in this Store Policy.
adjusted accordingly.

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